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Ask A Gallery Owner | What to Do when You Ask for the Sale and Get a “No”

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  • Ask A Gallery Owner | What to Do when You Ask for the Sale and Get a “No”
By: Kimberly R. Cammack Posted on June 26, 2022

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Ask for the sale, no thanks response

You are chatting to a prospective purchaser who appears head about heals for a person of your parts. Your discussion is likely nicely, so you decide to consider the leap and question for the sale, but you don’t rather get the response you were being hoping for. What future?

Here’s an e mail I the moment gained about this condition. Opinions and concerns from the emailer are in black, my responses are in pink – names and areas have been transformed:

Jason,

Many thanks so a great deal for webinar. Pretty instructive. I have a gallery at a monthly art walk in this article in XXXXXX and experimented with making use of the approaches. All the things appeared to be heading super effectively each time until I said, “Can I produce that up for you?” I froze when they didn’t say of course.
Three situations in the evening I got to that level:

1. A single lady said it will take her awhile to make a decision.

I would react “Of training course, I have an understanding of – it is significant to consider time with a wonderful piece of art. What is your selection earning course of action?”

Dependent on what she said I would present to provide the piece to her dwelling so that she could have an less difficult time creating the determination. I would enable her know that there is unquestionably no obligation and that you will make all the arrangements to produce the piece and pick it up at the time she has experienced a likelihood to live with it.

2. An additional stated way too high-priced for her correct now ($2,395). I proposed a payment plan and she explained she would assume about it.

“I can notify you love the piece. It’s our philosophy that we want to support the artwork come across a terrific residence. We can be quite versatile in earning that take place. Are we a lengthy way off on the price tag for you to consider using the piece residence tonight?”

Mainly I would want to explore how shut we are on the price. A minimal digging could expose that price isn’t the authentic difficulty, then you can start working with the genuine problem, or it might be all about pricing and you can then start out to negotiate in sincerity to find if there is a value at which the piece would get the job done, or if a payment program would perform.

On giving the payment strategy I would exhibit her, on paper, how reasonably priced it would be if the payments were break up up above 3-4 (or even far more, if required) months.

2. A further explained she experienced to consider about it. I suggested I was versatile, what was she considering on price tag. She said she would get back to me ….

Identical guidance as above.

You essentially just want to preserve digging right until you get to the coronary heart of the subject, and then start off receiving the client to commit to small ways – observing the perform in their house – permitting you work up a negotiated selling price or payment plan.

Great do the job nevertheless – and experienced you not questioned for the shut those 3 would just have wandered off and still left you thinking why.

Alas. I will review much more in advance of following month. But I was heartened since the procedures bought me a very long way! Now if I can get to through the closing section I’ll be executing great.

-D

Have You Operate into This?

How would you suggest relocating ahead when a shopper doesn’t say indeed when you inquire for the sale?

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